Support > Customer Services

XNY Medical is a recognized and eminent surgical stapling manufacture that has become internationally accepted for quality, customer care and performance products. XNY Medical has been working over 30 years to achieve“Meticulous Design, Diligent Manufacture, Honest Management and Assured Application”.

The Global Services team is dedicated to offering technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare.


Please have the following information available when calling:


· Account number
· Customer number (only for ordering spare parts)
· Hospital or facility name
· Complete service or delivery address
· Contact name and telephone number
· Date service needed (required only for on-site service requests)
· Any special instructions
· Purchase order number (if applicable)
· Brief description of problem (only for technical support)
· Model and serial number of equipment · Part number(s) and quantity (only for ordering spare parts


N.51 Shuishan Rd., Zhonglou Economic Development Zone ,Changzhou, Jiangsu, China, Zip code :213023

By phone:

+86 18168812599

By e-mail:

Address: No.51 Shuishan Road, Zhonglou Economic Development District, Changzhou, Jiangsu, China. Zip code: 213023

By phone: +86 18168812599 By e-mail:

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